We may collect personal data from you when you place an order from us. Your personal data is processed by us in order to be able to handle your order as well as on occasions when you have requested newsletters, promotional offers or have filled in a form.

The personal data we collect may include name, email address, postal address, telephone number, payment information and other information that you voluntarily provide. We protect your privacy and take appropriate security measures to protect your personal data from loss, misuse, unauthorized access or disclosure.

In order to deliver your orders and complete our contract, we need to share specific information with the shipping company. What is shared with the shipping company is first name, last name and address information for delivery. Email address and/or mobile number may also be shared with the shipping company for notification. In addition, we do not share your personal data with other third parties.

Information about Cookies: According to the Electronic Information Act, visitors to a website for privacy purposes must receive information about the use of cookies. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer in order to provide access to various functions. It is possible to set your browser so that it automatically refuses cookies. More information can be found on the Swedish Post and Telecommunications Authority's website.

By using our website and services, you agree to our privacy policy.

You are responsible for ensuring that all information you provide at the time of ordering is correct and complete.

All prices are quoted in the currency listed on the website and include 25% VAT. Shipping costs are clearly stated before you complete your order. Payment can be made using the payment methods listed on our website. We reserve the right to price changes caused by price changes from the supplier, misprints in the price list and inaccuracies in prices due to incorrect information and reserve the right to adjust the price.

We aim to deliver your order within the specified time frame. We are not responsible for delays caused by third parties, including shipping providers. Orders that include more than one type of product may be manufactured by different sub-suppliers, and may therefore be delivered separately.

If you are not satisfied with your purchase, you as a customer have a statutory 14-day right of withdrawal that applies from the moment you have received an item that you have ordered, provided that the item is in undamaged condition and in its original packaging. When exercising your right of withdrawal, you must notify us that you regret it. The message should be sent to us at hello@calamansifiles.com. In your message, your name, your address, e-mail address, the order number and which goods the return applies to must be clearly stated.

You should return the products to us immediately and at the latest within the statutory 14 days after the cancellation notice. The customer is responsible for return shipping, delivery and condition of the products upon return, the products should therefore be sent well packaged and in their original packaging. From the refund amount, we reserve the right to deduct an amount corresponding to the reduction in value compared to the product's original value in the case of a used or damaged product. Refunds will be processed within 3-5 business days of receiving the returned item.

The brand Calamansi Files is run and owned by the design studio Meino AB.

Organization number: 559446-1815

Headquarters in Stockholm, Sweden.

If you have any questions, don't hesitate to contact us!

Mail: hello@calamansifiles.com